Timely Limited Status

Is Timely working OK?

All Systems Operational

Main System Operational

Timely App Operational

Other Services Operational

Online Bookings Operational

Email Sending Operational

SMS Sending Operational

Help Resources Operational

Company Website Operational

iOS app / API Operational

Integrations / Webhooks Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jul 6, 2025

No incidents reported today.

Jul 5, 2025

No incidents reported.

Jul 4, 2025

No incidents reported.

Jul 3, 2025

No incidents reported.

Jul 2, 2025

Dashboards aren't working

Resolved - This incident has been resolved. Dashboards are now working again.
Jul 2, 16:40 NZST

Investigating - We are investigating a problem with our dashboards in Timely and are aware that customers will not be able to see them.
Jul 2, 16:27 NZST

Jul 1, 2025

No incidents reported.

Jun 30, 2025

No incidents reported.

Jun 29, 2025

No incidents reported.

Jun 28, 2025

No incidents reported.

Jun 27, 2025

No incidents reported.

Jun 26, 2025

No incidents reported.

Jun 25, 2025

No incidents reported.

Jun 24, 2025

Rewards points calculation problem

Resolved - This incident has been resolved. Our fix to the rewards calculation has ben successful and all balances have been corrected.
Jun 24, 15:47 NZST

Monitoring - We have patched up the calculation problem and will now try to rectify any incorrect balances
Jun 24, 13:52 NZST

Identified - We have found where the problem lies and are confident we can apply a fix shortly.
We hope to update any incorrect rewards balances for affected clients and will advise if this has been possible
Jun 24, 13:40 NZST

Investigating - We are investigating a problem with our rewards points calculations and are aware that some customers will be seeing incorrect points totals
Jun 24, 13:36 NZST

Problems creating bookings

Resolved - This incident has been resolved.
Jun 24, 11:28 NZST

Monitoring - We've found and fixed the problem and can see that all bookings are being created successfully now. We're very sorry for any inconvenience caused and will continue to monitor extra closely to be sure that everything is running well.
Jun 24, 11:19 NZST

Investigating - We are investigating a problem preventing some new bookings from being made and are working fast to get this resolved
Jun 24, 11:08 NZST

Jun 23, 2025

No incidents reported.

Jun 22, 2025

No incidents reported.