Timely Limited Status

Is Timely working OK?

All Systems Operational

Main System Operational

Timely App Operational

Other Services Operational

Online Bookings Operational

Email Sending Operational

SMS Sending Operational

Help Resources Operational

Company Website Operational

iOS app / API Operational

Integrations / Webhooks Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Apr 8, 2025

No incidents reported today.

Apr 7, 2025

No incidents reported.

Apr 6, 2025

No incidents reported.

Apr 5, 2025

No incidents reported.

Apr 4, 2025

Reporting service not loading

Resolved - We are happy to report that this issue is now resolved! Thank you for hanging in there with us. By now you will have noticed your Timely performing normally, as expected.

Our Support team are always happy to hear from you, so if you have any further questions, please reach out to us!
Apr 4, 16:35 NZDT

Update - We are continuing to monitor for any further issues.
Apr 4, 15:18 NZDT

Monitoring - We've applied fixes to the reports and they should all be working now. We're continuing to monitor for errors.

Thank you for your patience.
Apr 4, 15:18 NZDT

Update - We are continuing to investigate this issue.

Hang tight - we’ll provide updates as soon as we're able!
Apr 4, 14:05 NZDT

Update - We are continuing to investigate this issue.

Hang tight - we’ll provide updates as soon as we're able!
Apr 4, 12:58 NZDT

Investigating - We're currently investigating an outage with our reporting service, which is affecting all customers.

We know this is frustrating. Our tech team is identifying the root cause and is working to resolve this issue with urgency.

If you have any concerns, our Support team is happy to assist - please reach out to https://help.gettimely.com/hc/en-gb/requests/new and we’ll get back to you shortly.

Hang tight - we’ll provide updates as soon as we're able!
Apr 4, 11:56 NZDT

Apr 3, 2025

No incidents reported.

Apr 2, 2025

No incidents reported.

Apr 1, 2025

Scheduled Maintenance - Bookings

Completed - The scheduled maintenance has been completed.
Apr 1, 08:00 NZDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 1, 07:15 NZDT

Scheduled - We will be performing system upgrades to one of Timely's core backend components on Tuesday, April 1st, from 7:15 am to 7:45 am NZ time (Monday, March 31st, from 6:15 pm to 6:45 pm UTC time).

We expect the total maintenance window to last for 30 minutes. However, we aim to minimize any disruption to our services. During this time, there may be a brief degradation in service for customers using the Timely application. We greatly appreciate your patience during this maintenance period.
Mar 31, 11:09 NZDT

Mar 31, 2025

Scheduled Maintenance - Bookings

Completed - The scheduled maintenance has been completed.
Mar 31, 08:36 NZDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 31, 07:36 NZDT

Scheduled - We will be performing system upgrades to one of Timely's core backend components on Monday, March 31st, from 8:00 am to 8:45 am NZ time (Sunday, March 30th, from 7:00 pm to 7:45 pm UTC time).

We expect the total maintenance window to last for 45 minutes. However, we aim to minimize any disruption to our services. During this time, there may be a brief degradation in service for customers using the Timely application. We greatly appreciate your patience during this maintenance period.
Mar 28, 13:29 NZDT

Mar 30, 2025

No incidents reported.

Mar 29, 2025

No incidents reported.

Mar 28, 2025

No incidents reported.

Mar 27, 2025

No incidents reported.

Mar 26, 2025

No incidents reported.

Mar 25, 2025

No incidents reported.