Is Timely working OK?

All Systems Operational

Main System Operational
Timely App Operational
Other Services Operational
Online Bookings Operational
Email Sending Operational
SMS Sending Operational
Help Resources Operational
Company Website Operational
iOS app / API Operational
Integrations / Webhooks Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Apr 15, 2026

No incidents reported today.

Apr 14, 2026

No incidents reported.

Apr 13, 2026
Timely is experiencing 2FA issues on the iOS app
Resolved - This incident has been resolved.
Apr 13, 11:37 NZST
Monitoring - We have identified and implemented a fix and are seeing errors recover. We will continue to monitor the situation.
Apr 13, 11:06 NZST
Investigating - We are seeing issues with two factor authentication codes being inputted into the iOS app blocking logins. We are currently investigating and will update in the next 30 minutes.
Apr 13, 10:58 NZST
Scheduled Platform Upgrade
Completed - The scheduled maintenance has been completed.
Apr 13, 09:00 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 13, 07:00 NZST
Scheduled - We’ll be carrying out a platform upgrade on Monday 13 April from 7:00am–9:00am NZST / 5:00am–7:00am AEST as part of ongoing improvements to Timely.

During this time, you may notice slightly slower performance when using Timely. We expect minimal disruption, and core features will remain available.

If you experience any issues outside of this window, our Customer Support team is here to help.
Apr 13, 07:00 NZST
Apr 12, 2026

No incidents reported.

Apr 11, 2026

No incidents reported.

Apr 10, 2026

No incidents reported.

Apr 9, 2026
Degraded performance in Timely applications
Resolved - Good news, the issue of degraded performance for some customers is now resolved! Timely will be working as expected. If you notice something seems off, or you have further questions, our support team is always happy to hear from you. Reach out to us at this form https://help.gettimely.com/hc/en-gb/requests/new. We know it’s frustrating when Timely is slow to load, and we’re sorry for any disruption we may have caused. Thanks for your patience!
Apr 9, 17:46 NZST
Monitoring - We’ve experienced degraded performance in Timely application between 3:30pm - 5:00pm NZST. We have identified the challenge and have put the potential fix in. We are actively monitoring the system to ensure the fix is working as expected. Thanks for bearing with us.
Is Timely still running slowly for you? Please reach out to our friendly Support team via this form https://help.gettimely.com/hc/en-gb/requests/new and we’ll get back to you shortly.
Apr 9, 17:23 NZST
Inconsistent Application Availability
Resolved - This was an internal configuration issue and had no impact on Timely customers.
Apr 9, 13:23 NZST
Investigating - We are aware of some connections to the main Timely failing, with an "Application Error" page being presented instead. This issue appears to be periodic and not wide-spread. We are investigating to see what possible areas may be at fault.
Apr 9, 13:12 NZST
Apr 8, 2026

No incidents reported.

Apr 7, 2026

No incidents reported.

Apr 6, 2026

No incidents reported.

Apr 5, 2026

No incidents reported.

Apr 4, 2026

No incidents reported.

Apr 3, 2026

No incidents reported.

Apr 2, 2026

No incidents reported.

Apr 1, 2026

No incidents reported.

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