We are happy to report that this issue is now resolved! Thank you for hanging in there with us. By now you will have noticed your Timely performing normally, as expected.
Posted Jun 05, 2025 - 18:42 NZST
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Jun 05, 2025 - 16:42 NZST
Identified
We've identified some secondary issues with being able to log in and out of Timely. We're working on this at the moment
Posted Jun 05, 2025 - 15:22 NZST
Monitoring
We appreciate you keeping an eye on the Timely ‘Status’ Page. Our tech team have identified the issue, and have applied a fix. We are continuing to monitor the situation to ensure this doesn’t happen again. We still expect some small issues as we come back to full operational state but expect everything to recover
Posted Jun 05, 2025 - 15:10 NZST
Identified
The issue has been identified and a fix is being implemented.
Posted Jun 05, 2025 - 15:06 NZST
Update
We are continuing to investigate this issue.
Posted Jun 05, 2025 - 14:47 NZST
Investigating
Timely is currently experiencing a temporary outage. Rest assured, our tech team are working hard to identify the cause of the issue, and apply a fix as quickly as possible. Our sincere apologies for any inconvenience caused.
Posted Jun 05, 2025 - 14:47 NZST
This incident affected: Main System (Timely App) and Other Services (Online Bookings, Email Sending, SMS Sending, Help Resources, Company Website, iOS app / API, Integrations / Webhooks).