Monitoring - We are working closely with our SMS provider in the affected regions and have a fix in place that should allow all SMS to now send.
Jun 23, 09:12 NZST
Update - We are continuing to investigate this issue.
Jun 20, 22:50 NZST
Investigating - Timely is currently experiencing an issues sending SMS messages in countries outside of Australia, NZ, UK, US & CA. This issue affects the sending of SMS reminders and login codes due to a problem with our provider for these countries. We're actively working with our provider on implementing a solution.
Jun 20, 22:49 NZST
Resolved -
This incident has been resolved.
Jun 21, 22:07 NZST
Monitoring -
Our upstream provider has resolved the incident and access has been restored.
Jun 21, 22:07 NZST
Investigating -
Were seeing widespread slowdowns and issues accessing Timely at present and have been notified by our upstream network provider that they are experiencing a major outage. Timely will be mostly inaccessible until they resolve this issue. We are expecting an update from them within the next 10 minutes.
Jun 21, 19:00 NZST