Is Timely working OK?
All Systems Operational
Main System Operational
Timely App ? Operational
Other Services Operational
Online Bookings ? Operational
Email Sending ? Operational
SMS Sending ? Operational
Help Resources ? Operational
Company Website ? Operational
iOS app / API ? Operational
Integrations / Webhooks ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Feb 15, 2025

No incidents reported today.

Feb 14, 2025

No incidents reported.

Feb 13, 2025

No incidents reported.

Feb 12, 2025

No incidents reported.

Feb 11, 2025

No incidents reported.

Feb 10, 2025
Resolved - Good news, the issue with Ad Hoc and Campaign SMS in the US is now resolved! This means all SMS messages in the US are back to working as expected. If you notice something seems off, or you have further questions, our support team is always happy to hear from you. Reach out to us at https://help.gettimely.com/hc/requests/new.

We know outages are inconvenient and we’re sorry for any disruption we may have caused.

Feb 10, 13:40 NZDT
Update - We've successfully resolved most of the issues with SMS in the US, however we are still working on issues relating to sending of Ad Hoc and Campaign SMS in the US. We're working with our provider on solving this issue as soon as we can. We're really sorry for this interruption - we'll have you back up and running as soon as we can.
Feb 5, 15:22 NZDT
Update - We’re making progress!

We've successfully worked with our provider to resolve sending of SMS messages in the UK. If you notice something seems off, or you have further questions, our support team is always happy to hear from you. Reach out to us at https://help.gettimely.com/hc/requests/new.


There are some remaining issues with SMS in the US. Some customers may receive reports of clients unable to book online due to not receiving the one-time code via SMS. We're working with our provider on solving this issue as soon as we can. We're really sorry for this interruption - we'll have you back up and running as soon as we can.

Feb 3, 15:26 NZDT
Identified - We're aware of issues with Timely sending SMS messages to USA and some international numbers. We're working with our provider on solving this issue as soon as we can.
Feb 2, 15:23 NZDT
Feb 9, 2025

No incidents reported.

Feb 8, 2025

No incidents reported.

Feb 7, 2025

No incidents reported.

Feb 6, 2025

No incidents reported.

Feb 5, 2025
Feb 4, 2025

No incidents reported.

Feb 3, 2025
Feb 2, 2025
Feb 1, 2025

No incidents reported.