All Systems Operational

Main System Operational
Timely App Operational
Other Services Operational
Online Bookings Operational
Email Sending Operational
SMS Sending Operational
Help Resources Operational
Company Website Operational
iOS app / API Operational
Integrations / Webhooks Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Sep 25, 2026

No incidents reported today.

Sep 24, 2026

No incidents reported.

Sep 23, 2026

Timely Reports Unavailable
Resolved - Good news, the issue with Reporting service is now resolved! Timely will be working as expected. If you notice something seems off, or you have further questions, our support team is always happy to hear from you. Reach out to us at this form Submit a request – Timely .Our support phone lines are open again, too.

We know outages are inconvenient and we’re sorry for any disruption we may have caused.
Sep 23, 18:00 NZST
Update - We are continuing to monitor for any further issues.
Sep 23, 17:58 NZST
Monitoring - Reporting service is back online! We’ve applied a fix and are actively monitoring the system to ensure the fix is working as expected. Thanks for bearing with us.

Still can’t access Timely? Please reach out to our friendly Support team via this form here Submit a request – Timely and we’ll get back to you shortly.
Sep 23, 17:58 NZST
Identified - We have identified a fault with our reporting service that has impacted customer reporting functions in the app. We are working to restore services as quickly as possible.
Sep 23, 17:14 NZST

Sep 22, 2026

No incidents reported.

Sep 21, 2026

No incidents reported.

Sep 20, 2026

No incidents reported.

Sep 19, 2026

No incidents reported.

Sep 18, 2026

No incidents reported.

Sep 17, 2026

No incidents reported.

Sep 16, 2026

No incidents reported.

Sep 15, 2026

No incidents reported.

Sep 14, 2026

No incidents reported.

Sep 13, 2026

No incidents reported.

Sep 12, 2026

No incidents reported.

Sep 11, 2026

No incidents reported.

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