All Systems Operational

Main System Operational
Timely App Operational
Other Services Operational
Online Bookings Operational
Email Sending Operational
SMS Sending Operational
Help Resources Operational
Company Website Operational
iOS app / API Operational
Integrations / Webhooks Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Customer Images Oct 27, 2026 08:30-09:30 NZDT

We will be carrying out planned infrastructure maintenance on Tuesday 27 October from 8:30am to 9:30am NZDT.
We don't expect this to affect customers. If you upload a new image or file during this window, it may take a few minutes to appear. If a new upload doesn't show straight away, wait a few minutes and refresh.
Existing images and files and all other features are not affected. No action is needed from you.
We expect any disruption to last only a few minutes.

Posted on Oct 21, 2026 - 16:39 NZDT

Oct 22, 2026

No incidents reported today.

Oct 21, 2026

No incidents reported.

Oct 20, 2026

No incidents reported.

Oct 19, 2026

No incidents reported.

Oct 18, 2026

No incidents reported.

Oct 17, 2026

No incidents reported.

Oct 16, 2026

Resolved - We have identified a service related to image resizing that had become stuck and was delaying responses to our back-end services.
Oct 16, 11:52 NZDT
Investigating - We have identified a long-running workload on our error pages and endpoints. This is unlikely to impact customers' experience when using Timely and we are investigating to understand the increase in load.
Oct 16, 11:15 NZDT

Oct 15, 2026

No incidents reported.

Oct 14, 2026

No incidents reported.

Oct 13, 2026

No incidents reported.

Oct 12, 2026

No incidents reported.

Oct 11, 2026

No incidents reported.

Oct 10, 2026

No incidents reported.

Oct 9, 2026

No incidents reported.

Oct 8, 2026

No incidents reported.