Is Timely working OK?
Monitoring - We are working closely with our SMS provider in the affected regions and have a fix in place that should allow all SMS to now send.
Jun 23, 09:12 NZST
Update - We are continuing to investigate this issue.
Jun 20, 22:50 NZST
Investigating - Timely is currently experiencing an issues sending SMS messages in countries outside of Australia, NZ, UK, US & CA.
This issue affects the sending of SMS reminders and login codes due to a problem with our provider for these countries.
We're actively working with our provider on implementing a solution.

Jun 20, 22:49 NZST
Main System Operational
Timely App ? Operational
Other Services Partial Outage
Online Bookings ? Degraded Performance
Email Sending ? Operational
SMS Sending ? Partial Outage
Help Resources ? Operational
Company Website ? Operational
iOS app / API ? Operational
Integrations / Webhooks ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jun 30, 2022

No incidents reported today.

Jun 29, 2022

No incidents reported.

Jun 28, 2022

No incidents reported.

Jun 27, 2022

No incidents reported.

Jun 26, 2022

No incidents reported.

Jun 25, 2022

No incidents reported.

Jun 24, 2022

No incidents reported.

Jun 23, 2022

Unresolved incident: SMS sending issues outside of Australia, NZ, UK, US & CA.

Jun 22, 2022

No incidents reported.

Jun 21, 2022
Resolved - This incident has been resolved.
Jun 21, 22:07 NZST
Monitoring - Our upstream provider has resolved the incident and access has been restored.
Jun 21, 22:07 NZST
Investigating - Were seeing widespread slowdowns and issues accessing Timely at present and have been notified by our upstream network provider that they are experiencing a major outage. Timely will be mostly inaccessible until they resolve this issue.
We are expecting an update from them within the next 10 minutes.

Jun 21, 19:00 NZST
Jun 20, 2022
Jun 19, 2022

No incidents reported.

Jun 18, 2022

No incidents reported.

Jun 17, 2022

No incidents reported.

Jun 16, 2022

No incidents reported.