Is Timely working OK?

All Systems Operational

Main System Operational
Timely App Operational
Other Services Operational
Online Bookings Operational
Email Sending Operational
SMS Sending Operational
Help Resources Operational
Company Website Operational
iOS app / API Operational
Integrations / Webhooks Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Aug 25, 2026

No incidents reported today.

Aug 24, 2026

No incidents reported.

Aug 23, 2026

No incidents reported.

Aug 22, 2026

No incidents reported.

Aug 21, 2026

No incidents reported.

Aug 20, 2026

No incidents reported.

Aug 19, 2026

No incidents reported.

Aug 18, 2026

No incidents reported.

Aug 17, 2026

No incidents reported.

Aug 16, 2026

No incidents reported.

Aug 15, 2026

No incidents reported.

Aug 14, 2026

No incidents reported.

Aug 13, 2026

No incidents reported.

Aug 12, 2026

No incidents reported.

Aug 11, 2026

Partial outage in Timely applications
Resolved - Good news! Normal service has been resumed and delayed messages are in the process of being sent. Thanks for your patience!

If you notice something seems off, or you have further questions, our support team is always happy to hear from you. Reach out to us at https://help.gettimely.com/hc/en-gb/requests/new.

We know these delays are inconvenient and we’re sorry for any disruption we may have caused.
Aug 11, 23:03 NZST
Monitoring - Our upstream provider has applied a fix. We’re actively monitoring the system to ensure the fix is working as expected. Thanks for bearing with us.

Still having issues? Please reach out to our friendly Support team via https://help.gettimely.com/hc/en-gb/requests/new and we’ll get back to you shortly.
Aug 11, 21:54 NZST
Identified - We have identified that our upstream provider is having an outage that affected our services. We are monitoring the situation and will have another update after 30 mins.
Aug 11, 21:08 NZST
Investigating - Background services affecting our sync services, email, and sms sending.

We know this is frustrating. Our tech team is identifying the root cause and is working to resolve this issue with urgency.

If you have any concerns, our Support team is happy to assist - please reach out to https://help.gettimely.com/hc/en-gb/requests/new and we’ll get back to you shortly.

Hang tight - we’ll provide updates here every 30 minutes.
Aug 11, 20:00 NZST
← Incident History Powered by Atlassian Statuspage