Abandoned online bookings are not being automatically pruned
Incident Report for Timely Limited
Update
We have been able to clear all backlogged bookings that were supposed to have expired on customers' calendars. We are continuing to investigate the initial cause of the delay and will update this notification as more information is uncovered.
Posted Jan 10, 2024 - 09:31 NZDT
Investigating
We are aware of an issue affecting customers' calendars that results in online bookings not being automatically removed if the booking is abandoned. We have been investigating this today and are working hard to isolate the problem as quickly as possible without impacting other existing bookings. We will update this notification regularly as we progress this issue.
Posted Jan 09, 2024 - 16:00 NZDT
This incident affects: Other Services (Online Bookings).