We are happy to report that this issue is now resolved! Thank you for hanging in there with us. By now you will have noticed your Timely performing normally, as expected. Our Support team are always happy to hear from you, so if you have any further questions, please reach out to us at help@gettimely.com.
Posted Nov 02, 2022 - 15:29 NZDT
Monitoring
Fixes have all been applied and systems are back online. We're monitoring those fixes to ensure the applications are fixed. Our sincere apologies for any inconvenience caused. If you have any concerns, our Support team are happy to assist - please reach out to help@gettimely.com and we’ll get back to you shortly.
Posted Nov 02, 2022 - 13:56 NZDT
Investigating
Fixes have all been applied and systems are back online. We're monitoring those fixes to ensure the applications are fixed. Our sincere apologies for any inconvenience caused. If you have any concerns, our Support team are happy to assist - please reach out to help@gettimely.com and we’ll get back to you shortly.
Posted Nov 02, 2022 - 12:44 NZDT
Monitoring
Timely is currently experiencing a temporary outage. Rest assured, our tech team are working hard to identify the cause of the issue, and apply a fix as quickly as possible. Our sincere apologies for any inconvenience caused. If you have any concerns, our Support team are happy to assist - please reach out to help@gettimely.com and we’ll get back to you shortly.
Posted Nov 02, 2022 - 12:44 NZDT
This incident affected: Other Services (Online Bookings).