Connectivity issues

Incident Report for Timely Limited

Resolved

Timely experienced connectivity issues between Jul 2, 13:52 UTC and Jul 2, 14:15 UTC which would have meant customers would have difficulty accessing their account. This was caused by an issue with a backbone Internet provider called Cloudflare, and many websites globally including Timely were affected.
The issue is now resolved but we are continuing to monitor.
Our sincere apologies for any inconvenience caused.

Posted Jul 03, 2019 - 02:34 NZST