We are happy to report that this issue is now resolved! Thank you for hanging in there with us. By now you will have noticed your Timely performing normally, as expected. Our Support team are always happy to hear from you, so if you have any further questions, please reach out to us at help@gettimely.com.
Posted Aug 08, 2023 - 19:49 NZST
Monitoring
We appreciate you keeping an eye on the Timely ‘Status’ Page. Our tech team have identified the issue, and have applied a fix. We are continuing to monitor the situation to ensure this doesn’t happen again. If you have any concerns at all, our Support team are happy to assist - please reach out to help@gettimely.com and we’ll get back to you shortly.
Posted Aug 08, 2023 - 19:41 NZST
Identified
The issue has been identified and a fix is being implemented.
Posted Aug 08, 2023 - 19:31 NZST
Investigating
We have identified an issue with the Timely application and are investigating the cause
Posted Aug 08, 2023 - 19:24 NZST
This incident affected: Main System (Timely App) and Other Services (Online Bookings, iOS app / API).