We are happy to report that this issue is now resolved! Thank you for hanging in there with us. By now you will have noticed your Timely performing normally, as expected.
Our Support team are always happy to hear from you, so if you have any further questions, please reach out to us!
Posted Apr 04, 2025 - 16:35 NZDT
Update
We are continuing to monitor for any further issues.
Posted Apr 04, 2025 - 15:18 NZDT
Monitoring
We've applied fixes to the reports and they should all be working now. We're continuing to monitor for errors.
Thank you for your patience.
Posted Apr 04, 2025 - 15:18 NZDT
Update
We are continuing to investigate this issue.
Hang tight - we’ll provide updates as soon as we're able!
Posted Apr 04, 2025 - 14:05 NZDT
Update
We are continuing to investigate this issue.
Hang tight - we’ll provide updates as soon as we're able!
Posted Apr 04, 2025 - 12:58 NZDT
Investigating
We're currently investigating an outage with our reporting service, which is affecting all customers.
We know this is frustrating. Our tech team is identifying the root cause and is working to resolve this issue with urgency.