Login page availability

Incident Report for Timely Limited

Resolved

This incident has been resolved.

Posted Feb 05, 2026 - 14:31 NZDT

Update

We are continuing to monitor for any further issues.

Posted Feb 05, 2026 - 13:58 NZDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Feb 05, 2026 - 13:57 NZDT

Identified

The issue has been identified and a fix is being implemented.

Posted Feb 05, 2026 - 13:42 NZDT

Investigating

We have released a change that we believe should resolve the login issues for affected customers. We are monitoring this to ensure the issue is handling requests correctly.

Posted Feb 05, 2026 - 13:29 NZDT

This incident affected: Main System (Timely App) and Other Services (iOS app / API).