Access has now been fully restored. The fault was tracked down to a configuration change made by an upstream Internet provider. If you are still experiencing issues accessing Timely, please reach out to our support team at email@example.com
We know how important Timely is for our customers, and sincerely apologise for the impact this outage has caused. Rest assured that we are carrying out further investigation to identify what improvements we can make to ensure this doesn't happen again.