Good news, the issue around Timely application is now resolved! Timely will be working as expected. If you notice something seems off, or you have further questions, our support team is always happy to hear from you. Reach out to us at this form https://help.gettimely.com/hc/en-gb/requests/new.
We know outages are inconvenient and we’re sorry for any disruption we may have caused.
Posted Jul 29, 2026 - 13:38 NZST
Monitoring
We’re back online! We’ve applied a fix and are actively monitoring the system to ensure the fix is working as expected. Thanks for bearing with us.
Posted Jul 29, 2026 - 13:27 NZST
Update
We are continuing to work on a fix for this issue.
Posted Jul 29, 2026 - 13:18 NZST
Identified
As of 12:53pm, Timely is experiencing unexpected challenges, which means the several areas of applications are not working. We know this is frustrating. Our tech team is identifying the root cause and is working to resolve this issue with urgency.
If you have any concerns, our Support team is happy to assist. Hang tight - we’ll provide updates here within the next 30 minutes once we have more information