This incident has been resolved.

Service is now back to normal. We are really sorry for any disruption caused, and will be looking at what we can improve as the result of this incident.

We are continuing to monitor for any further issues.

A fix has been implemented and we are monitoring the results.

Timely is currently experiencing an unscheduled outage. Our engineering team are looking into this with urgency, and we'll be in touch as soon as we have an update. We know how reliant our customers are on Timely and are doing everything we can to restore service.