Good news, the outage in Timely applications is now resolved! Timely will be working as expected. If you notice something seems off, or you have further questions, our support team is always happy to hear from you. Reach out to us at this form https://help.gettimely.com/hc/en-gb/requests/new.
We know outages are inconvenient and we’re sorry for any disruption we may have caused.
Posted Apr 23, 2026 - 19:55 NZST
Monitoring
We’re back online! We’ve applied a fix and are actively monitoring the system to ensure the fix is working as expected. Thanks for bearing with us.
As of 7pm NZDT, Timely is experiencing a temporary outage, which means all customers will be unable to use Timely for new bookings or edit bookings at this time. We know this is frustrating. Our tech team is identifying the root cause and is working to resolve this issue with urgency.
Hang tight - we’ll provide updates here every 30 mins
Posted Apr 23, 2026 - 19:16 NZST
This incident affected: Main System (Timely App) and Other Services (Online Bookings, Email Sending, SMS Sending, Help Resources, Company Website, iOS app / API, Integrations / Webhooks).