Timely live chat is experiencing issues

Incident Report for Timely Limited

Resolved

Tickets and chats are now loading and refreshing ok.

Posted Jan 29, 2026 - 09:57 NZDT

Investigating

Timely live chat is experiencing issues today - our apologies! Hang tight, our Techbot team are working hard to identify the cause of the issue, and will apply a fix as soon as possible. If you have any concerns, our Support team are happy to assist - please reach out to https://help.gettimely.com/hc/en-gb instead and we’ll get back to you shortly.

Posted Jan 28, 2026 - 15:51 NZDT

This incident affected: Other Services (Help Resources).