Issue with SMS messaging in NZ

Incident Report for Timely Limited

Resolved

Our SMS Provider has confirmed they are fully operational, SMS are now sending as expected in NZ.

Posted Dec 01, 2023 - 18:54 NZDT

Monitoring

SMS are now successfully sending in NZ, we're keeping an eye on the situation and resending any failed SMS.

We are monitoring, and will provide an update soon to confirm a resolution!

Posted Dec 01, 2023 - 18:36 NZDT

Investigating

We're currently seeing an issue with our SMS provider for SMS messaging in New Zealand.

The provider has been contacted, and they are currently investigating.

Posted Dec 01, 2023 - 18:24 NZDT

This incident affected: Other Services (SMS Sending).