Payment service creation

Incident Report for Timely Limited

Resolved

This incident has been resolved.

Posted Apr 14, 2020 - 11:49 NZST

Identified

There is currently a known issue with our payments service that is preventing the set up of new payment gateways in Setup > Addons. A fix is in progress however this is not expected to be applied until Tuesday 14th April.

NOTE: This issue does not affect the processing of payments where an existing payment gateway has already been configured.

Apologies for any inconvenience caused.

Posted Apr 09, 2020 - 16:40 NZST

This incident affected: Main System (Timely App).