Application slowness

Incident Report for Timely Limited

Resolved

This incident has been resolved.

Posted May 12, 2020 - 18:55 NZST

Update

We are continuing to investigate this issue.

Posted May 12, 2020 - 13:15 NZST

Investigating

We are currently seeing extreme levels of traffic through the Timely platform which is resulting in slower than usual performance. We are carrying out mitigation steps and apologise for any inconvenience.

Posted May 12, 2020 - 12:45 NZST

This incident affected: Main System (Timely App) and Other Services (Online Bookings).