Unable to switch iPad/iPhone app back to full native mode

Incident Report for Timely Limited

Resolved

This incident has been resolved.

Posted Oct 27, 2017 - 12:07 NZDT

Update

A fix has been implemented and we are monitoring the results.

Posted Oct 20, 2017 - 16:19 NZDT

Monitoring

We have identified an issue where some users who have switched the Timely app on their iPad/iPhone into "web" mode are unable to switch back to full "native" mode. An ETA for this fix is due Tuesday 24th October, but if this issue is affecting you please reach out to support team at support@gettimely.com and we can manually switch you to full native mode.

Posted Oct 20, 2017 - 16:18 NZDT