Is Timely operating normally?
All Systems Operational
Main System Operational
Timely App   ? Operational
Other Services Operational
Online Bookings   ? Operational
Email Sending   ? Operational
SMS Sending   ? Operational
Help Resources   ? Operational
Company Website   ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Sep 23, 2017

No incidents reported today.

Sep 22, 2017

No incidents reported.

Sep 21, 2017

No incidents reported.

Sep 20, 2017

No incidents reported.

Sep 19, 2017
Resolved - The fix has now been deployed and everything is back to normal. Apologies for any inconvenience caused.
Sep 19, 11:03 NZST
Identified - There are currently a couple of known issues with Timely caused by an update earlier today:

1. Unable to delete payments from invoices
2. Display issues for Firefox users

A fix for both issues is expected within the next 30 minutes. For issue #2, you can use the Google Chrome browser as a workaround. You can download and install Chrome here: https://www.google.com/chrome

We will provide a further update when the fix is applied.
Sep 19, 09:57 NZST
Sep 18, 2017

No incidents reported.

Sep 17, 2017

No incidents reported.

Sep 16, 2017

No incidents reported.

Sep 15, 2017
Resolved - This incident has been resolved.
Sep 15, 07:19 NZST
Identified - We are resolving an issue with our cache servers causing intermittent timeouts in the app.
Sep 15, 06:58 NZST
Sep 14, 2017
Resolved - Reporting and dashboard are now operating normally.
Sep 14, 10:35 NZST
Update - Reports are now up-to-date however the dashboard is still over 3 hours behind.
Sep 14, 09:39 NZST
Identified - We have picked up an issue where the dashboard and reporting (e.g. Transaction Summary) are not up-to-date. Currently these are running around 3 hours behind. We are investigating and will post another update in here when this issue is fixed.
Sep 14, 09:19 NZST
Sep 13, 2017

No incidents reported.

Sep 12, 2017

No incidents reported.

Sep 11, 2017

No incidents reported.

Sep 10, 2017

No incidents reported.

Sep 9, 2017

No incidents reported.